Telecommunicator (Full-Time Entry Level & Lateral)


West Central Consolidated Communications (WC3)
2359 S. Des Plaines Avenue
North Riverside, IL 60546
United States

Industry
Law Enforcement / Military
Application Closing Date
2/18/2025
Pay
From $26 To $30.05
Per Hour
Employment Type
Full Time

Job Description
West Central Consolidated Communications (WC3)
Attn: Executive Director Carla Orlandini
2359 S. Des Plaines Avenue
North Riverside, IL 60546
Website: www.riverside.il.us/481/West-Central-Consolidated-Communications
Phone: 708-762-5413
Email: corlandini@wccc911.org
Sworn: 12
Population: 35,000
Application Deadline: 2/18/25
Starting Salary: $25.96 - $30.05/hour, DOQ
An additional salary stipend of $600.00 per year for foreign language skills in Spanish or other desired language(s) is available.
Telecommunicator Benefits:
Paid time off (PTO) 10 vacation days and 4 personal days
Flexible schedule 12 sick days
Group health insurance, vision and dental
Represented by Illinois Fraternal Order of Police Labor Council (ILFOPLC)
Holiday Pay 12 holidays
IMRF pension
Advancement opportunities include:
Communications Training Officer (CTO: training of new hires and continuing education of current employees)
Lead TC (Lead TC: assists management in administrative and supervisory functions)
Additional salary compensation for both positions is available.
West Central Consolidated Communications (WC3) is a 24 hour, 7 day a week operation serving 4 Fire/Police/EMS agencies, Brookfield, McCook, North Riverside and Riverside. WC3 is recruiting qualified applicants to join our team.
Telecommunicator job duties include:
Answering 9-1-1 telephones
Transmitting vital information to emergency personnel via the radio
Relaying information via the Computer-Aided Dispatch terminal
Monitoring fire/burglar alarms
Answering administrative and non-emergency lines serving our member agencies and public safety personnel
How to Apply:
Submit a resume to WC3 at:
corlandini@wccc911.org
Once a resume is received a .pdf fillable WC3 application will be sent electronically to your email.
Candidates with at least 18 months of experience in a State, County, or Municipal 911 center will not be required to take the skills test and will progress straight to the interview stage.
Take and pass an online skills and personality test. After WC3 receives the application, candidates will be notified via email of how to access the online test within 1-2 weeks after applying. Candidates need to regularly check their email (including spam and junk folders) for an email from onlinetesting@invitations.testgenius.com. Candidates will have only 10 days to complete the required online test once notified. There is no cost for taking the test.
Only those candidates who successfully pass all sections of the online skills test, including the typing test (35 WPM or faster), will be reviewed (including a review of their application). Successful candidates will be invited for a “sit along” in the dispatch center and peer interview at WC3 and the Executive Director. Post-interview activities will also include a police background check. If selected for the position, post-offer contingencies include a drug screen and physical.
West Central Consolidated Communications is an Equal Opportunity Employer
Job Requirements
Minimum Qualifications:

Applicants must be at least 18 years of age
Applicants must have a High School Diploma or Equivalent
Applicants must have the ability to read, write and speak English while reading the contents on a computer screen and observe work simultaneously
Applicants must be able to accurately type at least 35 wpm
Applicants must be able to pass the applicant testing process in its entirety including full police background investigation, and medical screenings
Schedule flexibility and multi-tasking are fundamental
Lateral/Experienced candidates must have recent Police or Fire dispatch experience (18 months +)
Preferred Qualifications:

Police, Fire and EMS dispatch experience
Knowledge of public safety communications systems including CAD/RMS and 911
Data entry experience
Customer service
Foreign language skills in Spanish or other desired language(s)
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