Chance Rides, LLC creates joy and lasting memories through motion by manufacturing a diverse line of carousels, thrill rides, roller coasters, observation wheels, trains, and tram rides. With over 60 years of legacy and talent, our skilled workforce and dedicated leadership serve theme parks, family entertainment centers, zoos, aquariums, and stand-alone attraction venues across the globe. As an EOS-based company, we practice truth, team, heart, drive, and joy to create these amazing experiences.
Function: Project Management
Role: Project Management Director
Reports to: CEO
General Purpose:
Reporting directly to the CEO, the Project Management Director oversees the daily and strategic operations of the Project Management team, driving success in budgeting, system improvement, scheduling, and client communications. This position is part of the EOS Senior Leadership team and is essential for developing strong relationships with employees, vendors, and key customers. In this key customer-facing role, the PM Director ensures a seamless customer experience, fostering both short-term satisfaction and long-term business growth.
Team Leadership & Responsibilities:
- Provide leadership, mentorship and training/development to the current Project Management team.
- Demonstrate and instill in each team member a sense of direct ownership & responsibility of projects, actions, and results.
- Ensure effective communication, relationship building, and coordination among project teams, internal & external stakeholders, and other departments.
- Manage project schedule and develop forecasting tools identifying risks earlier and developing actionable & measurable recovery plans.
- Foster a culture of innovation and continuous improvement across the entire organization.
- Drive innovation in Project Management by adopting new methodologies, technologies, and approaches that will improve project outcomes.
- Document core Project Management processes to drive consistency & repeatability.
Client & Stakeholder Management:
- Support and lead key business strategies following the EOS business organizational model.
- Serve as the primary point of contact for key stakeholders and clients, lead project meetings, provide regular project updates, addressing concerns, and managing changes in scope.
- Manage client expectations, balancing customer satisfaction with project goals, financial objectives, and overall company interests.
- Collaborate with cross-functional teams to drive the company’s strategic goals.
- Manage strategic projects by developing, prioritizing, and coordinating project work plans; ensuring project objectives are aligned with overall project goals and deliverables.
- Provide hands on project management for large business critical projects for key customers.
- Identify goals, success criteria, assumptions, risks, and known issues with the project; develop strategies to mitigate those risks and prioritize resolution of critical issues while maintaining profitability & schedule.
- Maintain a focus on safety, quality, customer experience, and sustainability throughout the project lifecycle.
- Stay abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.
- Travel as required for projects and customer experience, installation, and support.
Chance Rides Provides:
- A fun, dynamic, innovative, and collaborative work environment where employees are empowered to take ownership of projects and drive company success.
- Base salary of $140-160k (commensurate with experience) & bonus eligibility.
- Comprehensive benefits including medical/dental/vision
- 401(k) with company match
- Annual performance reviews
- Flex Spending Accounts
- Supplemental Benefits
- Personal, Vacation and Holiday Pay
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Chance Rides, LLC is an Equal Opportunity Employer