Diversity, Equity, Inclusion, and Belonging (DEIB) Director

Institute for Healthcare Improvement

Diversity, Equity, Inclusion, and Belonging (DEIB) Director

Full Time (Remote, USA)

About IHI

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For over 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.

Position Summary:

Reporting into the COO, the DEIB (Diversity, Equity, Inclusion and Belonging) Director will be a key partner in driving the organization's commitment to diversity, equity, inclusion, and belonging by developing and sustaining impactful DEIB programs, embedding IHI's values across systems and processes, and utilizing data-driven insights to continually improve training and resources. This role focuses on ensuring a culture of inclusivity, providing strategic direction for DEIB initiatives, and working collaboratively across departments to make equity an integral part of IHI's operations and actions worldwide.

Position Responsibilities:

Responsibilities include but are not limited to the following:

• Develops, maintains, improves, and sunsets IHI's DEIB training, initiatives, and supporting resources for all staff across the globe based on feedback loops and other data driven insights

• Provides recommendations and strategic direction, sustainability, and operational planning related to DEIB initiatives

• Partner with teams and departments across the organization to assure IHI values, including equity, are embedded in all of our systems, processes, and actions

Position Knowledge, Skills and Abilities:

Role Specific

• In-depth understanding of DEIB principles, practices, and current trends within organizations

• Knowledge of strategies to develop and sustain DEIB initiatives within an organization

• Proficiency in using data to inform and drive DEIB initiatives, including understanding feedback loops

• Ability to provide strategic direction and operational planning related to DEIB within compliance

• Expertise in developing, maintaining, and improving DEIB training, initiatives, and resources

• Ability to leverage data and feedback to inform decisions and improve DEIB processes

• Competence in managing multiple DEIB projects and initiatives simultaneously

• Ability to act as a DEIB subject matter expert, providing input and guidance to leadership and advisory groups

Full Organization

• Ability to lead strategies at the highest levels, ensuring consistent and effective communication of the brand and goals to all internal and external stakeholders

• Skilled in leading a culture of continuous improvement at the department level

• Advanced ability to lead and uphold the department's commitment to reliability, ensuring that all departmental decisions and actions meet the highest standards of trust and excellence

• Capability to lead the department in a results-oriented direction, ensuring that decisions and strategies drive impactful outcomes that align with the organization's mission

• Expert level ability to create a collaborative culture within and outside of the department

• Ability to adapt to trends and changing best practices ensuring that the organization can effectively respond to changes and diverse stakeholder needs

• Knowledge of best practices in leading communication strategies, ensuring that messages are clear, consistent, and effectively understood by all stakeholders

Leadership

• Advanced ability to lead strategies for professional development and emotional intelligence

• Ability to champion strategies for engagement and conflict resolution, ensuring that the organization maintains positive and constructive relationships at all levels

• Commitment to IHI values
• Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications:

Required

• Bachelor's Degree or equivalent work experience

• Professional-level written and verbal English proficiency

• 10-15 Years of experience in:

• DEI programming (Design, Develop, and Deliver)
• DEIB Project Management
• Coaching and advising operational systems from a DEIB lens

• Technology:

• Microsoft:
• Intermediate: Teams, Outlook, Word, PPT, Excel

• Other:

• Cloud based Project Planning Tools (like Smartsheet)

Preferred

• Experience in organizations within non-profit and/or consulting
• Experience working in a fully remote and/or global organizations

Travel

• Occasional Travel Required

Physical Attributes

• Ability to Sit for Extended Periods: Capability to work at a desk for long durations

• Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment

• Visual Acuity: Ability to read and view a computer screen for extended periods

• Hearing and Speaking: Clear communication over phone and video calls

• Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings

• Lifting: Occasionally requires lifting up to 25 lbs as needed

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.

At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, matching 401k contributions, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, wellness and wellbeing time, and other special programs to support employee wellbeing.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.